Until paid plans open, in December 2026, nothing is charged: every account is on the Basic plan at no cost. This policy applies to the paid plans and top-ups from the day they open.
Cancelling a plan
Cancel any time from the Account page. Your plan stays active until the end of the month you paid for, and is not renewed after that. No cancellation fee, no questions asked.
Refunds — the rules
- A first payment is refunded in full if you ask within 48 hours of paying and have used less than 15 minutes of voice on the new plan.
- A charge made in error — a double charge, a renewal after you cancelled — is refunded in full, whenever you notice it.
- A top-up (extra time or extra answers) is refunded in full if none of it has been used; once any of it is used it is not refundable, because it never expires.
- Renewals are not refunded for a month already started. Cancel before the renewal date and you will not be charged again.
Refunds — worked examples
You pay for Basic on Monday, watch ten minutes, and on Tuesday decide it is not for you. Within 48 hours, under 15 minutes used — full refund.
You pay for Pro, watch six hours over a week, then ask for a refund. The time was used — no refund; the plan runs to the end of the month, and you can cancel so it never renews.
You cancel on the 20th, and on the 1st a renewal is still charged. A charge made in error — full refund, whenever you notice it.
You buy a top-up of extra hours and use none of it. None of it used — full refund. Once even a minute of it is used, it stays yours and is not refunded.
You are charged twice for the same month. The second charge is refunded in full.
How to ask
Write to support@zeya.dev from the email you continued with, or use the contact form, with the date of the payment. You will have a reply within a day and a decision within 2 working days. Approved refunds go back the way you paid, through Razorpay, and usually arrive within 5–7 working days.
Prices and currency
Prices are in Indian rupees and are shown before you pay. The price you see is the price you pay — no charges are added at checkout. Payments are handled by Razorpay; Zeya never sees your payment details.
Contact
support@zeya.dev, the contact form, or WhatsApp at +91 94067 67124 (messages only).